All users will have access to essential information and the nature and extent of the support is generally tailored to suit the user/customer requirements.
Each customer has access to their account via the secure web-site login facility. From there, they can access information such as user manuals, FAQ's and contact details.
Customers are able to contact one of our customer services staff with a request for assistance. This can range from a relatively minor day-to-day query through to the co-ordination of a POD relocation.
All users will have access to the web-based user manual, a range of FAQ's and helpline support to assist with queries. Users will always have the ability to request assistance when and how they choose.
